Privacy Policy

PRIVACY POLICY — THE QUILTERS PALETTE
Last updated: 9 August 2026
 
1. INTRODUCTION
At The Quilters Palette ("we", "us", "our"), we are committed to protecting your privacy. This policy outlines our procedures for gathering, handling, and protecting your personal data in full compliance with the Protection of Personal Information Act 4 of 2013 (POPIA).
 
2. INFORMATION OFFICER
To manage our POPIA compliance effectively, we have designated an Information Officer:
Name: Ian Berrington
Email: ipdb1961@gmail.com
Website: https://www.thequilterspalette.com
 
3. PERSONAL INFORMATION WE COLLECT
We process the following categories of personal information to provide our services:
• Full legal names
• Contact telephone numbers
• Email addresses
• Physical delivery or billing addresses
• Payment and financial information
 
4. PURPOSE OF COLLECTION
Your data is utilized strictly for the following primary purposes:
• Delivering our products and specialized services
• Administering and securing your user account
 
We pledge that your information will never be used for secondary purposes without your explicit prior consent.
 
5. LEGAL BASIS FOR PROCESSING
We process your personal information based on the following legal grounds:
• Executing our contractual obligations to you
• Complying with applicable statutory regulations
• Pursuing legitimate business or third-party interests
• Operating under your specific consent where provided
 
6. SHARING OF PERSONAL INFORMATION
We have a firm policy against the sale or commercial trade of your data. We only share information with third parties when required by law.
 
7. DATA RETENTION
Personal data is retained only for the duration necessary to satisfy its initial purpose or as mandated by law. Once obsolete, data is securely erased or fully anonymized.
 
8. SECURITY MEASURES
We employ robust technical and organizational protections to defend against unauthorized access, loss, or theft. This includes SSL encryption and controlled internal access logs.
 
9. YOUR RIGHTS AS A DATA SUBJECT
Under POPIA, you maintain the following essential rights:
• Accessing the personal information we store
• Requesting corrections to inaccurate data
• Requesting deletion of your records (subject to legal limits)
• Objecting to certain processing of your information
• Lodging a complaint with the Information Regulator of South Africa
 
10. HOW TO EXERCISE YOUR RIGHTS
To submit a formal request regarding your privacy rights, please contact our Information Officer at ipdb1961@gmail.com. We strive to address all requests within 30 days.
 
11. INFORMATION REGULATOR
If you believe our processing of your data violates the law, you may contact the Information Regulator of South Africa directly:
Website: www.inforegulator.org.za
Email: inforeg@justice.gov.za
 
12. UPDATES TO THIS POLICY
We may periodically update this privacy statement. The latest version is always accessible at https://www.thequilterspalette.com. By using our services, you accept the terms of the current policy.
 
© 2026 The Quilters Palette. All rights reserved.